EQUIPOD UK – Shipping Policy
We aim to process all orders within 1 to 3 business days, excluding weekends and holidays, upon receiving your order confirmation email. You’ll receive a notification once your order has been shipped. Please note that delivery time estimates provided below are based on orders received before 1 pm. For any orders placed after this time, kindly add an additional business day to the estimated delivery timeframe.
| Shipping option | Estimated delivery time | Price | ||
| Option 1: UK Domestic – Standard Shipping (Standard dispatch via Royal Mail Tracked 48) |
2 to 5 business days | FREE | ||
| Option 2:UK Domestic – Express (Guaranteed dispatch within 24 hours via Royal Mail Tracked 24) |
1 to 2 business days | £8.99 | ||
| Option 3: UK Domestic – Express Plus
(Same day dispatch via Royal Mail Special Delivery) |
Next Business Day Delivery | £20 | ||
| Option 4: International Shipping – Royal Mail International Tracked (where available as an option via online store – excludes import and local taxes) |
3 to 10 business days | £30 | ||
| Option 5: International Shipping – FedEx International (where available as an option via online store – excludes import and local taxes) |
2 to 5 business days | £50 |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. EquiPod is not responsible for these charges if they are applied and are your responsibility as the customer.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 to 5 days days of receiving your shipping confirmation email, please contact us at info@equipod.co.uk with your name and order number, and we will look into it for you.